Terms & Conditions

Welcome to The Dhol Players. These Terms & Conditions (“Terms”) apply to your use of our website (thedholplayers.com), our live performance services, and any related services (“Services”) provided by The Dhol Players (“we”, “us”, “our”). By using our website or booking/contracting us for an event, you agree to these Terms. If you do not agree, please do not engage our Services.

We provide live dhol-drumming performances for weddings, parties, corporate events, and other special occasions in locations across the UK including London, Birmingham, Leicester, Leeds and surrounding areas.

All Services begin with a quote. When you request a quote via our site, contact or “Get a Quote” form, that gives you an estimated cost for the performance. To secure a booking, a written confirmation (via email or signed contract) and payment of any deposit required must be received by us.

A deposit may be required at booking, to secure our commitment for the date. The balance (remaining payment) is due by a specified date prior to the event (e.g. 14 or 7 days before).

If you cancel more than the specified number of days before the event, the deposit may be refunded less any administration costs. If you cancel within the specified number of days of the event, the deposit may be non-refundable.

Rescheduling is possible, subject to our availability. If you reschedule and we can accommodate, we will transfer your booking. Additional fees may apply if new date incurs extra cost.

In rare circumstances (illness, emergencies, acts of God, unavoidable incident), we may cancel or reschedule your event. If we cancel, we will refund any fees paid, or offer an alternative date agreeable to you.

You are responsible for providing accurate event times, location, access, and performance duration in advance. We require a specified setup time (e.g. 30 minutes) before performance; please ensure access, permissions, electricity, space are ready.

The performance is subject to reasonable weather or venue constraints if outdoor. If weather or venue cannot support safe or effective performance, we may need to alter or cancel.

We will provide professional performers as agreed. If, for any reason, substitution is required, we will ensure the replacement is of similar standard.

Quotes are valid for 30 days unless otherwise stated.

Travel fees may apply for venues outside our standard areas. Any specific requests (e.g. extra time, special costumes, multiple sets, sound/mic-equipment) may incur additional charges.

All quoted prices will include VAT if required by law. Any applicable taxes will be clearly stated.

You must provide accurate information about the event (date, time, venue, guest numbers, special requirements). Ensure venue has required permissions / licenses for live performance (if needed). Provide safe working conditions, sufficient space, power, access for performers and equipment.

We may take photographs or video of our performance for promotional use. By booking us, you consent to use of such media for marketing, social media, website.

All content on our website, including images, text, branding, and proprietary material, is owned by us or licensed to us. You may not reproduce, distribute, adapt, or use our content without written consent.

We carry out our services with reasonable care. However, we are not liable for damage to venue or property caused by circumstances beyond our control.

To the fullest extent permitted by law, our liability is limited to the total amount paid by you for the performance at issue. We will not be liable for indirect, incidental, or consequential losses (e.g. loss of revenue, lost opportunities) arising from our services.

We shall not be liable for failure or delay in performing our obligations under this agreement if this results from events beyond our reasonable control (including but not limited to severe weather, acts of God, governmental restrictions, pandemics). If a Force Majeure event occurs, we will notify you as soon as possible and propose rescheduling or cancellation with refund as appropriate.

We collect personal information (name, address, contact details, event details) for the purpose of quoting, booking, performing, marketing. We will comply with applicable data protection law (e.g. UK GDPR). Your data will not be shared except for performance of our services or as required by law.

These Terms are governed by the laws of England & Wales unless otherwise agreed in writing. Any dispute arising from these Terms shall be resolved through negotiations in good faith. If that fails, both parties submit to the jurisdiction of the courts in London.

Severability: If a provision is invalid or unenforceable, other provisions remain in force. Entire Agreement: These Terms, plus any written quote / contract we sign, represent the complete agreement between you and us. Alterations: We reserve the right to modify these Terms at any time; changes will be posted on our website. Continued engagement of our Services constitutes acceptance of those changes.

If you have any questions about these Terms, please contact us at: Customer Support: admin@thedholplayers.com Partner Support: 07480 717045