Privacy Policy

The Dhol Players (“we”, “us” or “our”) is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains how we collect, use, store, and safeguard personal data when you visit our website https://thedholplayers.com/, submit an enquiry, request a quote, or book our live dhol performance services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to website visitors, prospective clients, and customers.

The Dhol Players is a UK-based entertainment service specialising in live dhol performances for weddings, corporate events, parties, and cultural celebrations. We act as the data controller for personal data collected through our website and business communications.

We may collect and process the following categories of personal data:

When you contact us via enquiry forms, email, telephone, or booking requests, we may collect your name, email address, telephone number, event date, venue location, event type, and any additional information you choose to provide about your event requirements.

To deliver our services, we may collect details related to your event, including timings, performance preferences, venue access requirements, and coordination details with planners or venues, where provided by you.

When you visit our website, certain technical data may be collected automatically. This can include IP address, browser type, device information, operating system, pages viewed, and referral sources. This information is collected through cookies and similar technologies.

We use personal data only where necessary for legitimate business purposes, including: Responding to enquiries and providing quotations Managing bookings and event scheduling Communicating with clients before and after events Coordinating performances and logistics Improving website performance and user experience Maintaining internal records and administrative processes Complying with legal, tax, or regulatory obligations We do not sell, rent, or trade personal data to third parties.

Under UK GDPR, we rely on the following lawful bases to process personal data: Consent, where you voluntarily provide information through enquiries or contact forms Contractual necessity, where processing is required to provide a quote or perform booked services Legitimate interests, where processing supports our business operations and client relationships without overriding your rights Legal obligation, where we are required to retain or disclose information by law

Our website uses cookies to ensure proper functionality, analyse visitor behaviour, and improve performance. Cookies may collect technical and usage data, but do not directly identify individuals. You can manage or disable cookies through your browser settings. Further information about cookie usage may be provided in a separate Cookie Policy on our website.

We may share personal data only where necessary and appropriate, including: With event partners or venues where coordination is required With website hosting, IT, or analytics service providers With professional advisers such as accountants or legal consultants Where disclosure is required by law, court order, or regulatory authority All third parties are required to process personal data securely and in compliance with applicable data protection laws.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. These measures include secure data storage, limited access controls, and internal data handling procedures. While we take reasonable steps to safeguard personal data, no electronic transmission or storage method can be guaranteed to be completely secure.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. This includes managing enquiries, delivering booked services, maintaining business records, and meeting legal or accounting requirements. When personal data is no longer required, it is securely deleted or anonymised.

Under UK data protection law, you have the right to: Request access to the personal data we hold about you Request correction of inaccurate or incomplete data Request erasure of personal data where legally permitted Object to or restrict certain types of processing Request data portability where applicable Withdraw consent at any time where processing is based on consent Requests can be made by contacting us using the details provided below.

Our website may contain links to third-party websites or platforms, including social media pages. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal data.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us via the details available on our website: The Dhol Players Website: https://thedholplayers.com/ Call Us: 07480 717045 Customer Support: admin@thedholplayers.com Location: Serving nationwide across the UK